Customer service 

Our customer service is always available if you have any questions. We provide assistance to customers of Göteborg Energi, Partille Energi, Ale Fjärrvärme and GothNet.

Customer service 

Telephone: 031-62 62 62, open Monday-Friday 09.00-16.30

To call from abroad, dial: +46 31 62 62 62

Visiting address: Johan Willins Gata 3

Open: Mon-Fri 08.00-16.15

Email: Click here to contact our customer service by e-mail.

Fax: +46 (0)31-63 30 90

Contact information 

Errors can be reported 24 hours a day by calling:
031 -62 62 62

(Applies to electricity supply, district heating supply, gas supply and domestic boilers)

Gas leak, in case of emergency: Call 112

NB! In the event of an interruption to the heating or hot water supply, tenants should contact their caretaker or property owner.

Göteborg Energi phone switchboard: 031-62 60 00

Map office (ordering map material): 031-62 62 62

Press contact: 031-62 67 30

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