Customer service

Our customer service is always available if you have any questions. We provide assistance to customers of Göteborg Energi, Partille Energi, Falbygdens Energi, Ale Fjärrvärme and GothNet.

Customer service

Telephone: 020-62 62 62, open Monday-Friday 09.00-16.30

To call from abroad, dial: +46 31 63 30 00

Visiting adress: Johan Willins Gata 3
Open: Mon-Fri 08.00-15.00

Email: Click here to contact our customer service by e-mail.

Fax: +46 (0)31-63 30 90

Contact information

Errors can be reported 24 hours a day by calling:
020-62 60 60

(Applies to electricity supply, district heating supply, gas supply and domestic boilers)

Gas leak, in case of emergency: Call 112

NB! In the event of an interruption to the heating or hot water supply, tenants should contact their caretaker or property owner.

Göteborg Energi phone switchboard: 031-62 60 00

Map office (ordering map material): 020-62 62 62

Press contact: 031-62 66 80

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Customer service

Telephone: 020-62 62 62

Open Monday-Friday 09.00-16.30

 Göteborg Energi AB, Box 53, 401 20 Göteborg. Phone: 031-62 60 00.